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Macsome Frequently Asked Questions (FAQ)

Why the output file is only 3 minutes long?

A: When you download and install the software, it's the limitation of trial version before you purchase the software. After you have bought a single user license, we'll send you a key/code to unlock the limitation.

What files iTunes Converter can convert?

A: Any audio files you can play on iTunes, including iTunes Music files, iTunes Match Music files, downloaded Apple Music files, and unprotected and DRM protected Audiobooks.

Why I can't split my audio files?

A: The Split functions only works for converted audios. After your conversion, you can choose the files and use the Split button to split your audios.

Since Version 2.0.0, the iTunes Converter can't support the Split function any more.

I forget my registration info, how to find it back?

A: Write to our Support Center by email, they will help you find the registration information.

Can I convert the audiobooks i purchased?

A: Of course. Any audiobooks which can be played on iTunes, can be converted by iTunes Converter for Win.


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