Some of frequently asked Questions:

Q.Why can I only convert the first 3 minutes of each audio?

Macsome YouTube Music Downloader has a free trial version, which only allows users to convert the first three minutes of each song and convert 3 music files simultaneously. To unlock this restriction, please get the full version.

Q.What's the differences between Macsome YouTube Music Downloader and other YouTube music downloading tools?

Macsome YouTube Music Downloader is also one of the best YouTube Music Converter tools, which can not download music from YouTube, but also can convert YouTube songs to MP3, AAC, WAV, FLAC, AIFF and ALAC. It is available for both YouTube Premium and YouTube Free users.

Q.I have received the license information. How to register YouTube Music Downloader?

Step 1: You can directly click the the icon to open the registration window and complete the registration process. Besides, you can also click the icon on the top-right user interface, and choose "Register" option in the drop-down list, you will get the following registration window.

Register YouTube Music Downloader

Step 2: Copy and paste the registration Email and Code into the registration popup dialog, then click "Register".

Register YouTube Music Downloader successfully

Q. What can I do if I get the message "Invalid Code" when trying to register?

1: First please make sure that you have downloaded or ordered the correct program.

2: The registration code is case sensitive. And, please do not add blank at the beginning or the end of the word. You can also copy and paste the Email address and Code into the registration popup dialog.

3: If you are sure that you are running the right program and following the direction but still get the error message, please contact our support team for help.

Q. What kinds of music format the program supports? What output format can it export?

Macsome YouTube Music Downloader enables YouTube Music users to download music, albums and playlists from YouTube, and convert YouTube music to MP3, AAC, WAV, FLAC, AIFF and ALAC output formats.

Q. Can I convert the entire playlist from YouTube Music?

Yes, you can. It supports downloading the entire playlist. You can select a playlist and click "Add to list" button to load the whole playlist to the program.

Q. The output audio quality is unsatisfied, how to improve the output quality?

Please set the output format as MP3, bitrate as 320kbps. To customize output settings, please click on the icon at the top right-hand corner of interface, then set "MP3" as output format, "(320kbps)" as output quality in the pop-up window.

set mp3 as output format

Q. How to contact us when you encounter with "Conversion Failure"?

If above solutions still cannot fix your problems, please provide the following information to our support team via [email protected]. We will reply to your message within 24 hours on weekdays and 48 hours on weekend. And we will submit your feedback to our developer and inform you if the solution is available.

  • 1. Which Mac OS are you using?
  • 2. What is the output format you choose?
  • 3. Please send us YouTube Music playlists or albums links which you converted for a test.
  • 4. Please send us two log files. You can find them by clicking the icon, and select Open Log File. Then click the logs folder and you will see the log files, please send us all the log files.