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FAQs of Spotify Audio Converter for Windows

What's the differences between Spotify Audio Converter and other Spotify converter tools?

Spotify Audio Converter is the fastest Spotify to MP3 Converter which can convert Spotify Music at fast speed than other DRM removal programs do.

I have received the code. How to register it?

1: Run the program and click the top-right "Menu" button and choose "Register" in the drop-down list, you will get the registration window. Copy and paste the registration Email and Code into the registration popup dialog.

2: Fill the two blanks with your registration Email and product code you have received from the email. Then click OK.

What can I do if I get the message "Invalid Code" when trying to register?

1: First please make sure that you have downloaded the right program.

2: The registration code is case sensitive. And, please do not add blank at the beginning or the end of the word. You can also copy and paste the Email address and Code into the registration popup dialog.

3: If you are sure that you are running the right program and following the direction but still get the error message, please contact our support team for help.

Why can I only convert the first 3 minutes of each audio?

It's the limitation of trial version. After you have bought a single user license, we'll send you a key / code to unlock the limitation.

What kinds of music format the program supports? What output format can it export?

Now, Spotify Audio Converter is specially designed for converting Music from Spotify to MP3, AAC, WAV or FLAC format.

Can I convert the entire playlist from Spotify?

Of course, you can. It supports converting the entire playlist by dragging and dropping the playlist from Spotify to the program.

The output audio quality is unsatisfied, how to improve the output quality?

Please set the output format as MP3, bitrate as 256kbps and slow down the converting speed to have a try. To customize output settings, please open program preferences by clicking Menu Bar > Spotify Audio Converter > Preferences or directly clicking the Setting Button on the main interface. Then, set "MP3" as output format, "Medium (256kbps)" as output quality and "5x" or lower as convert speed in the pop-up window.

How to contact us when you encounter with "Conversion Failure"

If above solutions still cannot fix your problems, please provide the following information to our support team via support@macsome.com. We will reply to your message within 24 hours on weekdays and 48 hours on weekend. And we will submit your feedback to our developer and inform you if the solution is available.

  • 1. Which Windows OS are you using? 32 bits or 64 bits?
  • 2. What is the output format you choose?
  • 3. Please send us Spotify song or playlist links which you converted for a test.
  • 4. Please send us two log files of TunePat. You can find them by going to the TunePat program, Menu > Open Log File. They are called Spotify Converter.log and widevine.log.


 

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